Shipping & Returns

We strive to make your experience seamless.

Please reach out with any questions or concerns, and our expert support team is here to assist you!

Shipping Information

  • We do not ship to California, Georgia, or Idaho.
  • Orders are shipped discreetly and packaged to ensure privacy.
  • Orders are typically processed and shipped within 24 to 48 hours.
  • All shipments are sent via USPS. Delivery times may vary, especially during holidays or peak shipping periods.
  • If an order is returned due to an address error, we will reship for a $7 fee.
  • If tracking states the order is delivered but you have not received it, we will reship for 25% of the original order cost plus $7 for shipping.

Returns Policy

  • Damaged Products: If a product arrives damaged, please contact us within 7 days of delivery. We will replace the order after verification.
  • Unused & Unopened Products: We accept returns of unused, unopened products in their original packaging within 30 days of purchase.
  • Clothing: We do not accept returns on clothing items.
  • Non-refundable Charges: Shipping and handling charges are non-refundable.
  • Refund Processing: Refunds are issued within 5-7 business days of us receiving your return.

How to Initiate a Return

To begin a return, please contact us with the following:

  • Your order number
  • A description of the damage or reason for return
  • Clear photos showing the damage, product packaging, and product condition